Shipping Policy

Shipping policy

What is the delivery time?
The delivery time consists of two phases:
1. Processing time
Within 1-3 working days of placing the order, it is checked, approved and packed. The package is then prepared for transport.
2. Delivery time
United Kingdom : 5-10 working days
Shipping is provided by Royal Mail, and/or ParcelForce.
All shipping times do not include any customs delays. During busy periods such as Christmas, Black Friday and New Year, deliveries may take longer.
What does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss or damage of the package.
Where is my parcel?
After shipping, customers will receive an email with a tracking number.
The order can be tracked here: [Insert tracking link from your website]
For logistical reasons, the order may be sent in several partial shipments.
My tracking number does not work
It can take up to 5 working days for tracking information to be updated. If the tracking still does not provide information after several days, please contact customer service.